Our Services

Medical Answering Service

We can be your medical answering service assistant who handles patient calls on behalf of your practice. When a patient calls your office, they will be routed to us where they will speak with a live medical answering service assistant. Your healthcare admin assistant will then take a message, forward the call, take an action based on your predetermined specification.In many cases, medical answering services can also provide basic information about your practice, such as office hours and directions. We can also help schedule appointments and handle other administrative tasks – all while providing a professional and courteous experience for

Medical Admin Assistant

Remote Medical Administrative Assistants perform a variety of administrative duties crucial to the efficient operation of a healthcare practice. Their tasks often include managing patient records, scheduling appointments, handling billing and insurance claims, answering patient inquiries via phone or email, and managing correspondence. Importance of a Remote Medical Administrative Assistant for a Medical Practice Increased Efficiency: By taking over administrative responsibilities, a Remote Medical Administrative Assistant frees up healthcare providers to focus on their primary duty—patient care. This increases overall practice efficiency and allows for a smoother patient experience. Cost Savings: Hiring a remote assistant can be more cost-effective than

Medical Receptionist

One of the key benefits of a virtual medical receptionist is its constant availability. Your patients can receive assistance any time of the day, any day of the week. With the capacity to respond instantly to patient inquiries, appointment bookings, or cancellations, a virtual receptionist ensures your patients receive immediate attention, which contributes to their overall satisfaction with your service. Remote Medical Receptionist A virtual medical receptionist can handle a multitude of administrative tasks, including appointment scheduling, insurance verifications, patient reminders, and patient follow-ups. By automating these time-consuming tasks, your human staff can focus on more crucial tasks that require

Medical Biller Coder

Our healthcare admin assistant will take care of your Revenue Cycle Management process end-to-end. Revenue Cycle Management Process end-to-end: Patient Scheduling Your healthcare admins assistant will answer phones and schedule patients’ appointments. He/She will also collect any applicable copays/deductibles. Benefit and Eligibility Verification At the time of scheduling, the patient’s insurance information is captured so your healthcare admin assistant may verify benefits and determine insurance coverage. In this way, if necessary, a financial planning engagement can be arranged in advance of medical services rendered and appropriate patient contributions can be collected at the time of service or scheduling. Pre-authorization During

Medical Accounts Receivable

We have a highly experienced and expert team of Accounts Receivable professionals to help clients with their AR follow-up services. Some of the key services we offer include – Medical Accounts Receivable Follow-up Our financial experts will follow up on all the pending claims, investigate claim denials, initiate collections, track receivable balances, and track down other payments that are due. This will help in increasing cash flow and reduce the number of AR days. Accounts Receivable Recovery Services We can efficiently detect and identify different scenarios that result in non-payment of dues and help you resolve those problems to get

Medical Insurance Credentialing

Credentialing and contracting is the process of submitting your application to become in-network with an insurance carrier. The main reasons providers want to become credentialed with different insurance companies are: Insurance companies will often pay to patients if providers are not contracted Provider will automatically get more referrals from contracted insurance companies In order to become contracted providers must fill out lengthy applications with information such as: schooling, licensing, experience, liability insurance coverage, languages spoken, etc. Also providers must be CAQH credentialed. Medical Insurance Credentialing Our Healthcare Admin Assistants can take care of this entire process from beginning to end. We